Who we are
My name is Raanan Boral. My website address is: https://raanantours.com. My company name is Boral Ltd., and you can contact me through email or whatsapp message located in the contact page https://raanantours.com/contact/. If you wish to visit me physically I am located at Yitla 53, Nataf. You can find me in google maps https://www.google.com/search?q=raanantours&rlz=1C1GGRV_enIL751IL751&oq=raanantours&aqs=chrome..69i57j35i39j69i60l4.5535j0j4&sourceid=chrome&ie=UTF-8&bshm=rimc/1
Raanantours is a tour guiding company, both physical and virtual tours, committed to protecting your Personal Information that you share with us. Please take a moment to review this Privacy Policy (referred to as “Policy”) where you can find more details about how we collect and process your information. By using our website or the services offered by us, you are consenting to our use of such personal information as you provide to us as described herein. If you do not consent to our use of your information, please do not use our services. Any questions you have about our Privacy Policy, or the information contained herein can be directed to [email protected]
What personal data do we collect
We need to collect, use and disclose personal information in order to perform our business functions and activities, including making and managing travel bookings on behalf of our customers. We are firmly committed to protecting the privacy and confidentiality of personal information with various physical, electronic and procedural safeguards. We will only collect personal information in compliance with data protection laws. We usually collect your personal information from the information you submit during the course of your relationship with us.
Generally, this collection will occur when you:
- Contact us in person, by telephone, letter, email and contact form;
- Visit our websites;
- Connect with us on social media.
We may collect personal information about you when you:
- Purchase or make enquiries about our products and services;
- Subscribe to receive marketing from us (e.g. e-newsletters);
- Request brochures or other information from us; or
- Provide information, or use our services, on social media.
Unless you choose to do so under a pseudonym or anonymously, we may also collect your personal information (except sensitive information) when you complete surveys or provide us with feedback.
In some circumstances, it may be necessary for us to collect personal information about you from a third party. This includes where a person makes a tour booking on your behalf which includes travel arrangements to be used by you, and vice versa (i.e. a group booking made for you by your friend or a group made for a friend by you). Where this occurs, we will rely on the authority of the person making the travel booking as the Lead passenger to act on behalf of any other passenger on the booking. The Lead Passenger agrees to have obtained the consent of the other person for Travel Talk to collect, use and disclose the other person’s personal information in accordance with this Policy. In case of a virtual tour, the personal information includes only your contact details.
You should let us know immediately if you become aware that your personal information has been provided to us by another person without your consent or if you did not obtain consent before providing another person’s personal information to us.
We strive to maintain the accuracy of your personal information that we store, however, you can assist us with this considerably by promptly contacting us if there are any changes to your personal information or if you become aware that we have inaccurate personal information relating to you
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
We do not and will not keep your personal credit or debit card details and we have directed the clearance company we work with to not keep these details as well.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
Embedded content from other websites
We rarely embed content from other websites, Though when we do those articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
We do not and will not share any of your data with any third party unless it is required for the organization and management of the tour. For example if we reserve accomodation for you, we will need to submit some of your private information.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
